Last updated

Bio-Rad Unity and QCNet Login Help: Official Links in One Place

This is not a Bio-Rad page, and myLabCompliance cannot log you in, reset a password or see your Bio-Rad account. To sign in to Bio-Rad QC software, go to Bio-Rad's own pages: the QCNet login at qcnet.com and the UnityWeb login at unityweb.qcnet.com, each with its own password reset link. For account problems, use Bio-Rad's official QCNet contact page. This guide lists those official links and summarizes what Bio-Rad's public help pages say, so lab staff can find the right page quickly.

Independent guide published by myLabCompliance. Not a Bio-Rad website, not affiliated with or endorsed by Bio-Rad. Never enter Bio-Rad credentials anywhere except Bio-Rad's own login pages.

Official Bio-Rad login pages

Bio-Rad runs several QC data products, and each has its own entry point. The ones referenced on Bio-Rad's public pages:

Bookmark the official pages directly rather than searching for them each time; that makes it less likely you land on a look-alike page. Check that the address bar shows a qcnet.com or bio-rad.com address before entering a password.

Forgotten password

Both login pages listed above show a password reset link: "Forgot Password?" on the UnityWeb login form and a reset password link on the QCNet login page. Use the link on the page for the product you are trying to reach, since QCNet and UnityWeb accounts may not be the same.

If the reset email does not arrive or the account is locked, contact Bio-Rad through its official contact page. Your lab's own Unity administrator may also be able to help, depending on how your account is set up.

First-time login to UnityWeb

Bio-Rad's UnityWeb help includes a First Time Log In page. Steps and screens can change, so follow the current instructions on that page or in the QCNet Help Center, or ask Bio-Rad support. Any server, database or login values come from Bio-Rad; this guide cannot supply them.

Group Login ID and administrator access

According to Bio-Rad's Group Login ID and Password help page:

In practice, that means the first person to sign in should create named accounts for each user, then retire or change the shared group login. Shared logins make it hard to show who reviewed or accepted a QC run.

Which Bio-Rad product am I logging in to?

A common source of confusion is the product name. Bio-Rad's public pages refer to several QC data products, and staff may use them interchangeably:

Before resetting a password or contacting support, check which product your lab actually licenses and which login page your colleagues use. Your lab's QC procedure is a good place to record this, along with the official link for each product, so new staff do not have to guess or search the web for a login page.

Why individual logins matter for CLIA records

CLIA requires labs to keep records of test system activity, including QC, and to be able to retrieve them (42 CFR 493.1105). Under 42 CFR 493.1283(a)(4), test records must include the dates of specimen testing and the identity of the personnel who performed the tests. Accreditors look closely at who did and who reviewed QC.

A shared login cannot show which person accepted a run. Named accounts, with permissions matched to each role, make the QC history in Unity meaningful when an inspector asks who reviewed a flagged run. Keep a short list of who has which Unity role, and update it when staff join or leave, as part of your personnel and access records.

A simple access checklist for the lab

Most login problems at the bench come from a few causes: a person using the group login after it was changed, an expired password, the wrong product login, or a departing administrator. The checklist addresses each.

Staff changes and multi-site labs

Access problems cluster around staff changes. When a supervisor who held the only Unity administrator role leaves, the lab can lose the ability to add users until Bio-Rad support helps. Build Unity access into onboarding and offboarding checklists: create the named account and assign the right role when someone starts, and remove it on their last day. Review the user list on a regular schedule, for example alongside competency reviews, and record the review.

Labs with several sites should decide whether each site has its own Unity setup or shares one, and who administers each. Write that down. A short access map listing site, product, administrator and backup administrator saves time when a password problem comes up at an off-shift bench.

Protecting Bio-Rad credentials

QC software accounts are worth protecting even though they do not hold patient names in most setups. A changed target or deleted run in a QC system can affect patient reporting decisions. Basic practices:

None of this replaces Bio-Rad's own security guidance; check its Help Center and site terms for current requirements.

Common situations and where to go

SituationWhere to go
Forgot UnityWeb passwordForgot Password link on the UnityWeb login
Forgot QCNet passwordReset link on the QCNet login
Setting up for the first timeFirst Time Log In help, then Bio-Rad support
Need to add or remove usersYour Unity administrator; see Group Login ID help
Unity Real Time how-to questionsHelp Center, Unity Real Time
Account, license or access problemsBio-Rad QCNet contact page

Where myLabCompliance fits, and where it does not

myLabCompliance is a separate lab compliance platform. It has no access to Bio-Rad accounts, and its public pages do not describe a connection to Unity, so it cannot help with Unity sign-in. Labs that use both typically keep Unity for QC data entry and peer reports, and use myLabCompliance for QC failure follow-up, document control, PT records, competency and equipment. Data from Unity is entered or exported manually; Unity reports can be uploaded to myLabCompliance document control with review status.

If you are reviewing how your lab manages QC records in general, the related pages below cover that. For anything to do with your Bio-Rad account, use Bio-Rad's pages.

Want to see how myLabCompliance handles QC follow-up, documents and PT records alongside the QC software you already use?

Book a myLabCompliance demo

FAQs

Is this an official Bio-Rad page?

No. This is an independent guide from myLabCompliance, which is not affiliated with Bio-Rad. It links only to Bio-Rad's official pages.

Where do I log in to UnityWeb?

At Bio-Rad's UnityWeb login form, unityweb.qcnet.com/LoginForm.aspx.

Where do I log in to QCNet?

At the QCNet login page on qcnet.com.

How do I reset my Unity password?

Use the Forgot Password link on the UnityWeb login page or the reset link on the QCNet login page. If that fails, contact Bio-Rad through its QCNet contact page.

What is a Group Login ID?

Bio-Rad's help describes it as an assigned login with Administrator permissions that gives new users initial access. Bio-Rad advises deleting it or changing its password after creating other users.

Can myLabCompliance reset my Bio-Rad password?

No. myLabCompliance has no access to Bio-Rad accounts. Only Bio-Rad can help with Bio-Rad credentials.

Where do I get help with Unity Real Time?

Bio-Rad's QCNet Help Center has a Unity Real Time section, and its contact page lists support options.

Should lab staff share one Unity login?

Bio-Rad's help notes that the group login should be deleted or changed after named users are created. Named logins also make it clear who reviewed each QC run.

Who should be a Unity administrator?

Bio-Rad's help requires at least one administrator and cautions against giving most users administrator permissions. Many labs name a primary and a backup administrator.

Sources

Related myLabCompliance pages

Bio-Rad, Unity, Unity Real Time, UnityWeb, Unity Next, QCNet, InstantQC, Westgard Advisor, EQAS, Lyphochek, Liquichek and InteliQ are trademarks of Bio-Rad Laboratories, Inc. myLabCompliance is independent software and is not affiliated with or endorsed by Bio-Rad. Bio-Rad product details here are taken from Bio-Rad's public pages and help documentation, linked in the sources; check them with Bio-Rad. This page is educational and is not legal or regulatory advice.